Customer Communications Management Software

What is Customer Communications Management Software?

Customer Communications Management Software helps organizations streamline their communications with customers across digital and analog channels. This can include emails, text messages/SMS, white papers, printed documents, and more.



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Receive text messages to your business phone number, and handle all your communications from one inbox. Thryv’s dashboard will help you stay organized, respond to customers quickly, and offer personalized customer communication service.

Go beyond email and use Thryv to track and manage all conversations, including online inquiries and text messages. Get visibility to the whole team’s interactions, so you can see how everyone contributes to the customer experience and help when needed.

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Join Vogue, Gucci, World Wildlife Fund (WWF), Domino’s Pizza, TEDx, Isobar, and Ogilvy who use Moosend for their email campaigns.


  • Advanced customization and product recommendations to improve open rates, click-through rates, and revenue
  • E-commerce AI
  • Minimal human input from your marketing team
  • Simple and elegant drag and drop editor
  • Segmentation made simple


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