What is Customer Management Software?
Customer Management Software is another name for Customer Relationship Management (CRM) software.
Customer management software helps manage the customer lifecycle of an organization. It is normally used by support reps, salespeople, and the sales team to establish and maintain contact with customers and manage their needs as it pertain to the company’s products and services.
Related software categories
Thryv puts all your customers, all in one place — at the heart of your business. Its custom fields are tailored to how you work, so you can find, filter, tag and track your contacts.