What is Hotel Management Software?
Hotel Management Software helps perform essential financial, scheduling, and organizational tasks for hotels, motels, luxury hotels and resorts, bed and breakfasts, small property and peer-to-peer rental, RV parks, and other hospitality, lodging, and leisure chains.
Hotel management software’s main functions include:
- Customer relationship management (CRM; guest profile, loyalty, rewards)
- Employee scheduling
- Property and maintenance management
- Front desk management
- Point of sale for add-on items (e.g., room service, spas, pay-per-view, premium channels