What is HVAC Service Software?
HVAC Service Software is used to handle the workflows and business process of HVAC contractors.
It is a subset of Field Service Management Software.
There are additional subcomponents of HVAC software that focus on design, estimating, and load calculation.
Those looking for scheduling or field service dispatch will likely find an integrated HVAC service system better fitted to their needs.
Integrated solutions will better help HVAC contractors track almost any type of data they need to perform their tasks more efficiently.
This includes:
- Customer portal for appointments and service requests
- Customer management
- Equipment tracking and information
- GPS tracking of HVAC technicians
- Inventory management
- Invoices and payments
- Parts inventory
- Routing of contractors and resources
- Services contracts
- Service scheduling
HVAC software is used on the ground, which makes accessibility on laptops, phone, and tablets important to access customer details and job needs, as well as accept payments and capture images on-site. This obviates the need contact dispatch or update records in office settings.