What is Managed Service Provider (MSP) Software?

Managed Service Provider (MSP) Software enables organizations to identify network interruptions, troubleshoot errors, and address security issues across client networks.

MSP software is used by IT service providers to serve their clients based on service level agreements (SLAs) between them. It helps organizations maintain different service levels from a single location and see multiple client systems from a single platform.

Separate tools can be managed for each client. Client systems can be managed and monitored remotely.

MSP tools also help with automated billing and invoicing, reporting, data backups and disaster recovery, auto-discovery and deployment, service disruption alerts, and help integrate with other IT systems.

Related software categories