Online survey software has been around for decades but has since become integral to many businesses.
Online survey software is used to conduct market research and understand your customers in a way that can’t be captured through traditional data.
So what can you use survey software for?
Here are some of the best use cases:
– To understand customer satisfaction
– To measure employee engagement
– To get feedback on a new product or service
– To understand customer needs and wants
– To conduct market research
There are many different types of survey software out there, and literally dozens available, so it’s important to choose one that best suits your needs.
We’ve condensed the market down to the best online survey tools.
Best Survey Software
#1 Survey Monkey
Survey Monkey allows you to create simple to sophisticated surveys online. Turn data into business results. Free templates are available.
- Easily create surveys and questionnaires
- Get results in real-time
- Powerful data analysis
Pricing: There are individual plans and team plans.
- Basic: Free forever
- Advantage: $32 per month billed annually
- Standard: $99 per month billed annually
- Premier: $119 per month billed annually
- Team Advantage: $25 per month billed annually
- Team Premier: $75 per month billed annually
- Team Enterprise: Custom Plan
Typeform is a flexible platform that helps you create beautiful, engaging surveys and forms.
It’s easy to use, with a drag-and-drop editor.
- Unlimited forms and surveys
- Logic Jump feature
- Data Export options
- Hidden fields
- Design your own themes
- Option to use templates
- Answer Piping
- 128-bit SSL encryption
- Basic: $25
- Plus: $50
- Business: $83
Airtable is collaboration software with survey software built-in. It’s easy to use and has a low learning curve.
- No code required
- Integration with other apps
- Serves as a broader software
Pricing: There are four pricing tiers:
- Free: $0
- Plus: $10
- Pro: $20
- Enterprise: Custom
#4 Google Forms
Google Forms is a free online survey tool that’s part of the G Suite productivity suite. It’s easy to use and integrates with other Google products.
- Collect data in real-time
- Get insights from your data
- Integrates with other Google products
Pricing: Free forever. G Suite plans start at $5/user.
#5 SoGo Survey
Sogo Survey is an enterprise survey software that offers a wide range of features. It’s easy to use and has a high satisfaction rating.
- Enterprise quality survey software
- Offers a wide range of features
- Easy to use
SoGoSurvey has four pricing tiers:
- Plus plan: $25 per month
- Pro plan: $66 per month
- Premium plan: $99 per month
- Enterprise: Custom plan tailored for your business
Qualtrics is an enterprise survey software that offers a wide range of features. It’s easy to use and has a high satisfaction rating.
- Enterprise survey software
- Good for universities
- Easy to use
Qualtrics pricing plans are available on request.
Based on online reviews, prices seem to start from $1,500 per year. There’s also a free plan that you can use for an unlimited period.
Zoho is a well-known CRM software with survey software built-in. It’s easy to use and has a wide range of features.
- Well-known CRM software
- Survey software built-in
- Easy to use
Zoho offers four pricing plans:
- Free: $0 per month
- Plus: $25 per month
- Pro: $35 per month
- Enterprise: $75 per month
GetFeedback is an easy-to-use survey software with a drag and drop editor. It offers a wide range of features and is affordably priced.
- Drag and drop editor
- Wide range of features
- Affordably priced
Pricing: Plans are tiered two ways:
- Corporate Plan – For brands to improve customer experience.
- Salesforce Plan – For superior sales experience with Salesforce.
SurveySparrow from individual contributors to large companies. It’s easy to use, with a wide range of features.
- Used by individual contributors to large companies
- Easy to use
- Wide range of features
There are 4 pricing tiers available:
- Personal: Starting at $0-$29 per month
- Business: Starting at $99-$499 per month
- NPS: Starting at $0-$299 per month
- 360 Assessments: Starting at $79 per month
Each of the plans comes with a 14-day free trial.
SurveyLegend is great for making aesthetic-looking surveys.
The software provide a real-time data analytics experience with APIs and webhooks, multiple question types, and logic branching.
- Aesthetic-looking surveys
- Real-time data analytics experience
- Multiple question types
- Logic branching
The following are the four pricing tiers available with SurveyLegend:
- Starter: Free Forever
- Pro: $15 per month
- Business: $25 per month
- Legendary: $65 per month
What is Survey Software?
Survey Software is used in designing questionnaires, polls, surveys, and other qualitative research assessments and allows businesses to create, distribute, and analyze surveys.
This helps companies with market research, determining customer satisfaction, gathering feedback, understanding future intentions (e.g., consumer spending), and other applications.
Survey software is used by dedicated market research organizations as well as individual companies who tailor it to their individual needs.
Survey software can be used for a variety of purposes, such as customer satisfaction, employee satisfaction, market research, and event planning.
Survey software typically includes features such as question libraries, survey templates, data export, and reporting capabilities.
What are the benefits of using Survey Software?
There are several benefits of using survey software.
First, survey software can save businesses time and money by allowing them to create and distribute surveys quickly and easily.
Second, survey software can provide valuable insights into customer satisfaction, employee satisfaction, and market trends.
Finally, survey software can help businesses to improve their products and services by identifying areas in need of improvement.
What are the different types of Survey Software?
There are several different types of survey software available on the market.
Some of the most popular types of survey software include:
- web-based survey software
- email survey software, and
- mobile survey software
Web-based survey software is a type of survey software that allows businesses to create and distribute surveys online.
Email survey software is a type of survey software that allows businesses to send surveys via email.
Mobile survey software is a type of survey software that allows businesses to create and distribute surveys via mobile devices such as smartphones and tablets.
What are the features of Survey Software?
The features offered by survey software vary depending on the type of survey software and the vendor.
However, some common features include question libraries, survey templates, data export, and reporting capabilities.
Question libraries allow businesses to choose from a library of questions when creating a survey.
Survey templates allow businesses to create surveys using pre-designed templates.
Data export allows businesses to export survey results to a variety of spreadsheet formats such as Excel and CSV.
Reporting capabilities allow businesses to generate reports on survey results.
What are the different pricing plans for Survey Software?
The pricing plans for survey software vary depending on the type of survey software and the vendor. Some vendors offer free versions of their survey software, while others charge monthly or annual fees. Some vendors also offer custom pricing plans for enterprise users.
When choosing a Survey Software provider, it is important to consider the features offered, the price, and the reputation of the vendor.
There are a lot of Survey Software providers on the market, so it is important to do your research before choosing one.
The best way to find the right Survey Software provider for your business is to read online reviews and compare pricing plans.
To get started, you can use our list of the best Survey Software providers below.
Best Survey Software Providers
5. Zoho Survey
9. Google Forms
What features should you look for in Online Survey Tools?
When looking for the best online survey tool, there are a few key features you should consider.
First, look for a tool that offers a wide variety of question types.
Second, look for a tool that allows you to easily distribute surveys to your target audience.
Third, look for a tool that provides detailed reporting capabilities.
Fourth, look for a tool that offers a free trial or money-back guarantee. A 14-day free trial is typical.
What is the best Survey Software for small businesses?
The best survey software for small businesses is SurveyMonkey.
SurveyMonkey offers a wide variety of question types, an easy-to-use interface, and robust reporting capabilities.
In addition, SurveyMonkey offers a free trial and money-back guarantee.
What is the best Survey Software for enterprises?
The best survey software for enterprises is Qualtrics. It is the most popular survey software among universities.
Qualtrics offers a wide variety of question types, an easy-to-use interface, and detailed reporting capabilities.
In addition, Qualtrics offers custom pricing plans for enterprise users.
What is the best free Survey Software?
The best free survey software is Google Forms.
Google Forms offers a wide variety of question types, an easy-to-use interface, and robust reporting capabilities.
In addition, Google Forms is free to use.
Final Thoughts – Best Survey Software
Survey software can be a valuable tool for businesses of all sizes.
When choosing a survey software provider, it is important to consider the features offered, the price, and the reputation of the vendor.
To get started, you can use our list of the best survey software providers.